Buddhist Business?

We strive to have stability. We cling to things, people and habits. We want things to be they have been unless we to decide to change something. Even then we change very little. This is natural, it’s part of the human nature. Buddhists say that this attachment to the…

There’s Never Right Amount Of Work

I once heard from an experienced entrepreneur that in business there’s never a right amount of work. There’s always too much or too little. It applies to projects, clients, office space and others. It and looks like this: Think about what it means… When the lows are at…

Client Satisfaction Levels

Client satisfaction is separate from the deliverables they purchase from you. It’s much, much more. It needs connection, empathy and trust. Delight demands even more than that. Levels of client satisfaction: Angry Disappointed Satisfied Happy Delighted 1 is screwing with customers. It’s what monopolies do: telecoms, ISPs, etc.…